Shipping policy
Processing Times;
Please allow up to 2 business days before your order is shipped out. Sometimes we are not at the shop and are unable to pack and ship out your order same day.
if you need an urgent order please text us 7147277959
Lost Orders: Unfortunately we are not responsible for lost or stolen packages, please track your package and try to be as available as possible when your order is scheduled to arrive. Once you have received your shipping confirmation, USPS will have the most current information regarding your package. Packages that show up as "Delivered" according to USPS tracking will not be re-shipped. Please contact USPS for any updates on your package and/or put a claim in. Missing packages are not trackable beyond 14 days after delivery date.
Lost or Stolen Packages: Once an order is marked “Delivered” by the carrier, LAVISH X BEAUTY LLC is not responsible for lost or stolen packages. If your package is missing, please file a USPS Missing Mail report and contact us with your case number — we’ll happily assist and help you through the process
Customers are responsible for providing the correct shipping address. Orders shipped to an address entered incorrectly by the customer are not eligible for replacement or refund.
Packages returned to sender due to incorrect address, refusal, or failure to claim may be reshipped at the customer’s expense.
INTERNATIONAL CUSTOMS, DUTIES & TAXES
International orders ship DDU (Delivered Duty Unpaid) and may incur customs duties, taxes, or import fees upon arrival.
These fees are determined by your local customs authority and are the customer’s responsibility.
If customs fees are refused at delivery, the order will be returned and shipping fees are non-refundable.
Returned international packages may incur a $150 return fee.
For details, please contact your local customs office before ordering.
We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.